Zara Luxe Velvet cinema Sofa with contrast piping and cup holders

Quality:

Our products are crafted using the highest quality materials and adhere to stringent standards, ensuring durability and safety in every item.

Satisfaction:

We are dedicated to delivering an exceptional customer experience. We back our products with a satisfaction guarantee, ensuring you are fully pleased with your purchase.

Support:

Our team is committed to providing outstanding customer service and support, ensuring a seamless and hassle-free experience with our products from purchase to use.

Value:

We offer competitive pricing without compromising on quality, making our products a valuable and affordable addition to your collection.

FAST DELIVERY & RETURNS INFORMATION

We offer fast and reliable delivery across the UK. Most orders are delivered within 5–7 working days. Our delivery partner will contact you 1–2 days before delivery to confirm a suitable time slot.

Deliveries are made to the front door of residential properties or to the communal entrance for flats. Please note that room-of-choice delivery is not included unless stated otherwise.

Free delivery applies to UK mainland orders. Additional delivery charges may apply to certain remote areas and deliveries outside the UK mainland.

RETURNS & REFUNDS

You may request a return within 14 days of delivery, subject to the conditions outlined below.

To be eligible for a return:
• Items must be unused
• Items must be in original packaging
• Items must be in a resalable condition
• Proof of purchase is required

Due to the nature of furniture and hygiene considerations, beds, sofas, and made-to-order items are not eligible for change-of-mind returns once delivered, unless the item is faulty or damaged.

Mattresses may be returned within 14 days of delivery, provided they are unused, unopened, and protective seals remain intact.

If your item arrives damaged, faulty, or incorrect, please notify us within 48 hours of delivery. We will offer a replacement, repair, or refund at no additional cost.

Refunds are processed to the original payment method within 7–10 business days after the returned item has been received and inspected.

For full details, please refer to our Refund & Returns Policy.

For assistance, please email us at info@uniquesofabeds.co.uk or visit our Contact Us page. We're here to help with any questions or concerns.